You can either fill out our enquiry form on our website, order one of our online shop products or send us an email with the following information:
- The date of your event
- What you have in mind
- How many people should the cake/products cater to
- Flavour and decorations you have in mind (pictures help a lot!)
- The theme or colour scheme as well as any additional information you that you think we might need to create something beautiful for you.
Please note that no order is confirmed until we send you an invoice and receive a 50% deposit payment.
After receiving a quotation, a 50% of the total is required as a booking fee. You will then receive an invoice with the final payment due 7 days before collection or delivery date. For wedding cakes, final payment is due 30 days before the wedding.
Yes. Delivery at additional cost is available on all orders. Alternatively, you can collect your order from our studio in Faerie Glen. All wedding cakes are delivered by Melinda’s Kitchen.
All our cake portions are medium-sized portions (approx. 3cm x 10cm). Cake tiers are sized to accommodate the number of portions required.
To avoid disappointment we recommend that you place an order as soon as possible. For wedding cakes, 3 – 6 months in advance is a good time frame. We don’t take orders for more than 9 months in advance.
For other celebration cakes, 3 – 4 weeks in advance is good enough. Please note that summer and spring months can be booked up quite quickly.
We are a studio-based bakery with no shopfront. All our products are made-to-order. You won’t find frozen cakes here!
Yes! We custom design and laser cut beautiful cake toppers. Please order this with your cake. Fondant figurines/toppers can also be done on request. These are quoted per enquiry.
Yes, we do however ask that you inform us of the allergy. We will try our best to ensure that your product does not come into contact with the allergen, but we work in a kitchen that uses nuts, tree nuts, gluten, dairy and eggs. We cannot guarantee that the product will be completely allergen-free.
We prefer to use fresh flowers, as well as silk flowers, depending on what the design requires.
Yes, we enjoy creating custom themed cakes, but we try to design something a little different to “the usual” themed kiddies cakes. Please contact us to discuss ideas.
All our products prefer a cool environment and flat sturdy surfaces. Transport the cake on a flat surface such as the floor of the passenger seat (not the car seat) and turn on your air-conditioning. Do not leave any cake or cupcakes in direct sunlight. Cakes should be stored in a cool place. Buttercream cakes can be stored in the fridge and be taken out, weather depending – cold days take out +- 3 hours prior, hot days take out an hour to an hour and a half prior to serving. We will communicate instructions when you collect your order.
We prefer to use laser cut cake toppers, which can be custom made and ordered from our online shop or we can add a fondant message/name plaque.